Answers to Your Common Inquiries
Everything you need to know about our genuine 925 sterling silver, hallmarking, custom sizing, delivery, and lifetime buyback.
925 Sterling Silver is the international hallmark standard for premium silver jewellery. It is composed of 92.5% pure silver and 7.5% other strengthening alloy metals (typically copper) that impart lasting durability, structure, and brilliance without compromising lustre.
Yes, absolutely. Every piece crafted by IRAA by M.P.J. Jewellers carries authentic 925 hallmark stamping and undergoes strict quality certification tests ensuring purity, craftsmanship, and peace of mind.
Yes! IRAA jewellery is intentionally designed for everyday self-expression, office wear, festive celebrations, and special occasions. Sterling silver is durable and comfortable for long hours of wear.
Tarnishing is a completely natural surface reaction when genuine silver interacts with airborne sulfur, moisture, perfumes, or sweat. It is not permanent damage and does not indicate poor quality. A quick wipe with a microfiber silver cloth or gentle cleaning will restore its radiant shine instantly.
• Avoid direct contact with perfume, hairspray, body lotion, and harsh chemicals.
• Remove jewellery before swimming, showering, or intense workouts.
• Store pieces in individual airtight zip pouches in a cool, dry place to prevent scratches and moisture exposure.
Yes, all IRAA jewellery is 100% nickel-free and lead-free, making it skin-friendly and safe for sensitive skin types.
Yes! We provide custom ring resizing, customized chain lengths, personalized engraving, and bridal jewellery consultation. Please reach out to our master artisans via Contact Us or on WhatsApp at +91 6292324255.
We provide a transparent Lifetime Buyback Guarantee on all IRAA sterling silver jewellery based on prevailing metal market valuations. Your investment with IRAA is safe and enduring.
Once shipped, you will receive an SMS and email with your Air Waybill (AWB) tracking number. Orders are securely packaged in tamper-proof boxes and typically delivered within 3 to 6 business days across India.
Still Have Questions?
Our dedicated jewellery specialists are available Mon – Sat (10:30 AM to 7:30 PM IST).
