Frequently Asked Questions
925 Sterling Silver is a global standard for high-quality silver jewelry, composed of 92.5% pure silver and 7.5% other metals, usually copper. Pure silver is too soft for everyday wear, so these added metals provide the necessary strength and durability without compromising its shine and beauty. This is why you will find a ".925" hallmark on our pieces—it's your guarantee of authenticity.
Yes, tarnishing is a completely natural and reversible process, not a sign of poor quality. When silver reacts with sulfur in the air, moisture, sweat, or certain chemicals, it forms a thin, dark layer called silver sulfide on the surface. This is a normal physical reaction that can be easily cleaned and prevented with proper care.
For regular cleaning, the safest method is themild soap and watertechnique. Mix a few drops of mild dish soap with lukewarm water, soak your jewelry for 2-5 minutes, and gently scrub any intricate details with a soft-bristled toothbrush. Rinse thoroughly and dry completely with a lint-free cloth. For light tarnish, a simple silver polishing cloth works wonders. For moderate tarnish, you can use thebaking soda and aluminum foilmethod, which uses a gentle chemical reaction to lift the tarnish away.
Yes, but with caution. Both are effective DIY methods for removing tarnish. However, because baking soda and toothpaste are mildly abrasive, they can dull the surface of your silver over time if overused. We recommend using these methods only for occasional spot cleaning on solid sterling silver pieces, and avoiding them on silver-plated, high-polish, or antique/oxidized items.
To extend the life and shine of your pieces, it's best toavoid wearing them during activitiesthat expose them to harsh chemicals or moisture. This includes swimming, bathing, exercising, and doing household chores. Also, avoid direct contact with perfumes, lotions, hairsprays, and cleaning products, as these can accelerate tarnishing.
Proper storage is key to preventing tarnish. Store each pieceseparatelyin an airtight container, such as a sealed zip-lock bag or an anti-tarnish pouch, to limit exposure to oxygen and moisture. Keeping pieces separate also prevents them from scratching each other. Laying chains flat can also prevent them from stretching or tangling.
Our sterling silver pieces arefree from lead and nickel, which are common causes of skin irritation, making them suitable for most sensitive skin types. While no metal can be guaranteed 100% hypoallergenic for everyone, the high purity of 925 sterling silver significantly reduces the likelihood of an allergic reaction for most people.
We do our best to represent our pieces accurately in photos, but slight variations in color and shine can occur due to natural lighting, different screen displays, and the unique handcrafted nature of each piece. Rest assured, the quality and craftsmanship will always be of the highest standard.
For jewelry you wear daily, we recommend alight preventive wipewith a soft cloth after each wear to remove oils and sweat. A more thorough cleaning, using the soap and water method, is usually sufficientevery two weeks to a monthto keep it looking its best.
At Iraabympj, your trust is our priority. We offer alifetime buyback guaranteeon all our 925 sterling silver jewelry. This means you can return your pieces to us at any time, showcasing our confidence in the enduring value and quality of our products. For any questions or concerns about your order or our policies, please do not hesitate to contact our support team.
